Topic Summaries

Training and development refer to the ongoing process of improving employee skills, knowledge, and performance.It helps workers stay effective and confident in their roles, especially as businesses face changing technologies and market conditions.

• Benefits of training:
  • Improved productivity: skilled workers are faster and more accurate.
  • Greater adaptability: employees can handle new systems or challenges, such as digital transformation or regulatory changes.
  • Higher morale and motivation: training shows that a business invests in its people, increasing job satisfaction.
  • Better staff retention: workers are less likely to leave if they see career progression opportunities.
  • Improved quality: fewer errors or defects due to better-trained staff.
• Retraining and technology: as industries adopt automation, AI, and digital tools, businesses must retrain employees to use new systems. For example, retail staff may need to learn how to manage online orders or digital inventory systems.